NETGEAR Orbi Wifi Setup | NETGEAR Orbi App

NETGEAR Orbi Setup

Using the NETGEAR Orbi app, you can do more with your Orbi WiFi extender. After a quick setup of your NETGEAR Orbi WiFi in a few minutes, you can access your Orbi features and control your network from anywhere.

If you set up your router with the Nighthawk or NETGEAR Orbi app, download the app using cellular data or while connected to the WiFi network of your primary router. Until you configure your Orbi router, it is not linked to the Internet. As a result, if you connect to your new router’s WiFi network during setup, you will not get an Internet connection and cannot download the program. Visit to know about NETGEAR Router Login or NETGEAR Router Setup.

The NETGEAR Orbi app provides easy access to the following router features:

  • Access from anywhere — Monitor and control your home WiFi from anywhere.
  • Smart Parental Controls — Use Circle® on NETGEAR to automatically filter material and restrict internet time.
  • Armor Security – Advanced network cybersecurity to defend all devices from internet attacks.
  • Speed Test – Determine if you are receiving the internet broadband speeds for which you have paid.
  • Guest WiFi — Create a safe, separate WiFi network for visitors.
  • Traffic Meter — Keep track of your internet consumption over time.
  • You can easily pause the WiFi, upgrade firmware, and do other things!
  • The NETGEAR Orbi app is being updated all the time.

If you are still facing any issue, you can contact us

How to setup your Orbi WiFi System?

  • Download and launch the NETGEAR Orbi app from orbi-app.com.
  • Upon first starting the app, you will be prompted to establish a NETGEAR account. You may use your NETGEAR account to register NETGEAR products, post to the NETGEAR Community, and receive email support and product offers.
  • After logging up, click GET STARTED!
  • Hit ENABLE CAMERA AND SCAN, scan the QR code on the sleeve or base of your Orbi router and then tap CONTINUE.
  • Choose your product and the number of Orbi satellites in your system, then press the CONTINUE button.
  • Reboot your modem:
    • Find your modem and press the CONTINUE button.
    • Disconnect your modem and press the CONTINUE button.
    • Reconnect your modem and wait for the lights to steady before pressing the CONTINUE button.
NETGEAR Orbi Wifi Extender Setup | NETGEAR Orbi App
  1. Connect your Orbi WiFi System: Using the supplied Ethernet cable, connect the yellow Internet connection on your Orbi router to the Ethernet port on your modem.
  2. Connect your Orbi router to a power outlet using the included power adapter.
  3. Allow your Orbi router to boot up.
  4. During startup, the ring LED on your Orbi router flashes white and then became solid white. This might take up to 5 minutes.
  5. Using the included power adapters, connect your Orbi satellites to outlets in the same room as your Orbi router.
  6. Return to the Orbi app and press the CONTINUE button.
  7. While your Orbi router is booting up, a progress bar appears.
  8. For additional information, see a Connect to your Orbi router’s default WiFi SSID, which may be located on the device label.
  9. Return to the NETGEAR Orbi app and press CONTINUE after your mobile device has successfully connected to your Orbi router’s default WiFi SSID.
  10. The Personalize your settings page displays.
  11. Tap NEXT.
  12. The Create WiFi network page will display.
  13. Select your Orbi WiFi network name (SSID) and password, then press the NEXT button.
  14. These credentials are used to connect devices to your Orbi WiFi network.
  1. The page Setup Admin Login will appear.
  2. Specify your Orbi router’s admin password, then press the NEXT button.
  3. These credentials are used to access the Orbi router settings.
  4. We recommend that you use a password that is distinct from your Orbi WiFi password.
  5. Press the NEXT button.
  6. The page Set-Up Security Questions appears.
  7. Tap NEXT after selecting and answering two security questions from the drop-down choices.
  8. If you forget your Orbi router admin credentials, you can use these questions to retrieve them.
  9. Allow suggested WiFi networks if prompted by your mobile device.
  10. Your smartphone establishes a connection to your new Orbi WiFi network.
  11. Continue by pressing the CONTINUE button.
  12. Your Orbi router determines if your firmware is up to date.
  13. The entire process might take up to 5 minutes.
  14. If new firmware is discovered, choose UPDATE to install it.
  15. Press the NEXT button.
  16. Set up your Orbi satellites in their permanent positions.
  17. Visit this page for further information on where to position your Orbi satellites: Where should I place my Orbi satellite?

What do the lines and colours in the Orbi Network Map mean?

The Network Map in the Orbi app is a quick method to see the status of your Internet connection and satellites. You may access the Network Map by tapping the image of your Orbi on the main screen of the NETGEAR Orbi app. Some of the colours have distinct connotations in Android and iOS:

Android:

  • Solid line: Ethernet connection
  • Dashed line: WiFi connection
  • Green dot: Connected
  • Amber dot: Poor connection
  • Red dot: Not connected

iOS:

  • Solid line: Ethernet connection
  • Dashed line: WiFi connection
  • Green dot: Connected
  • Amber dot: Poor connection
  • Magenta dot: Not connected

How can I restore the factory default settings on my Orbi WiFi System?

How can I restore the factory default settings on my Orbi WiFi System

Resetting your Orbi WiFi system to factory default settings erases personalized settings such as your network name (SSID) and password.

To reset your Orbi WiFi system to factory default settings:

  1. Make sure your Orbi device is powered on.
  2. Continuously press the Reset button with a paper clip or similar object until the PowerPower LED on your Orbi device blinks amber.
  3. Note: If you are resetting a wall-plug satellite, the ring LED blinks amber.
  4. Your Orbi device is reset.

If you are still facing any issue, you can contact us

Why is my Nighthawk/Orbi App unable to identify my Nighthawk/Orbi device?

There are times when your NETGEAR Nighthawk or Orbi App cannot recognize your Nighthawk router or Orbi WiFi system. This problem can be triggered by several factors, including your router being configured to AP mode. In addition, your mobile device may potentially be linked to numerous networks at the same time. For example, you may be connected to both your LTE network and the router’s WiFi network at the same time. Visit for detail on NETGEAR Nighthawk Router | NETGEAR Nighthawk Setup. Your Nighthawk Gaming Router and Mesh WiFi System come with the following items:

If your Nighthawk/Orbi app is not detecting your device, you may try the following:

  1. Ascertain that you are connected to the WiFi network of your Nighthawk router or Orbi.
  2. Check that your Orbi/Nighthawk router is not set to AP mode. Log into your device and look for the Router/AP Mode option under Advanced > Advanced Setup > Router/AP mode.
  3. Before connecting to your router’s WiFi network and attempting to use your Nighthawk or Orbi app, ensure your LTE connection is turned off on a mobile device such as a Google Android or an Apple iOS smartphone.

To turn off your Android device’s cellular/LTE connection, follow these steps:Using web interface:

  1. Select Settings > Network & Internet > Data Usage from the drop-down menu.
  2. Toggle the Mobile Data switch to the off position.
  3. Note: Because the settings on your Android smartphone may differ depending on the manufacturer, please consult the user handbook for your mobile device if you are unsure how to disable cellular data.
  4. When you launch your Orbi/Nighthawk app, your device router/Orbi should be detected.

Disable Cellular/LTE Connection on iPhone and iPad:Using Nighthawk app:

  1. Go to the Settings menu.
  2. Activate Cellular
  3. Toggle the Cellular Data switch to off.
  4. Open the Orbi/Nighthawk app, and your device router/Orbi should now be recognized.

If none of the steps above solves your router access issues, perform a router factory reset which involves hard reset using the power button (discussed below)

How to sync your Orbi router and satellites?

NETGEAR Orbi
  1. Check to see if the router and satellites are receiving Power.
  2. Then, on the router, press the Sync button.
  3. Press the Sync button on each satellite within two minutes.

Please note that the position of the Sync button and the LED on your satellite vary based on the model.

When you click the Sync button on your Orbi satellite, the LED changes to one of the following colors:

  • Amber. We propose that you place your Orbi router and satellite closer together.
  • Magenta. If the LED remains solid magenta for 90-180 seconds, it means that your router and satellite failed to sync.
  • Blue. Your router and satellite have properly synchronized if the LED remains solid blue for 90-180 seconds.

If you are still facing any issue, you can contact us

What should I do if my Orbi RBK13’s router and satellite aren’t syncing?

If your new RBK13’s router and satellite are not synchronizing during installation, this guide can help you fix the problem.

If your RBS10 satellite’s LED is flickering white or solid amber, you may need to do one of the following:

  • Using the sync button, factory reset your satellite and manually sync it with your router.
  • Using the sync button, manually sync your router and satellite.

For performing a factory reset for your satellite and manually sync it with your router:

  1. Keep your RBS10 satellite close to your Orbi router.
  2. Check that your satellite is turned on.
  3. The front PowerPower LED of your Orbi satellite illuminates. If the Power LED does not light, ensure that the power adapter is correctly plugged in.
  4. Press and hold the Reset button on the rear of your satellite with a paper clip or similar item until the PowerPower LED on your satellite flashes white.
  5. The Orbi satellite has been reset.
  6. Wait for the satellite LED to turn white once more.
  7. On the back of your RBR10 router, press the Sync button.
  8. Press the Sync button on your RBS10 satellite within two minutes.
  9. When you push the Sync button, the LED on your Orbi satellite illuminates the following information:
    • If the LED remains solid amber for 90-180 seconds, your router and satellite have failed to sync. We propose that you place your Orbi router and satellite closer together.
    • If the LED remains solid blue for 90-180 seconds, your router and satellite correctly synchronize.

Using the sync button, manually sync your router and satellite:

  1. Keep your RBS10 satellite close to your Orbi router.
  2. Check that your satellite is turned on.
  3. The front PowerPower LED of your Orbi satellite illuminates. If the Power LED bulb does not light up, ensure that the power adapter is correctly plugged in.
  4. Wait for the white LED on the satellite to pulse.
  5. On the back of your RBR10 router, press the Sync button.
  6. Now, press the Sync button on the rear of your RBS10 satellite within two minutes.
  7. When you push the Sync button, the following LEDs on your Orbi satellite light up:
    • Solid amber: If the LED is solid amber for 90-180 seconds, your router and satellite failed to sync. We recommend placing your Orbi router and satellite closer to each other.
    • Solid blue: If the LED is solid blue for 90-180 seconds, your router and satellite successfully synchronize.

If you are still facing any issue, you can contact us

How can I install an Orbi Wall Mount Kit with my Orbi WiFi System?

Because the Orbi Wall Mount Kit is compatible with all Orbi WiFi Systems, it must be set somewhat differently depending on the Orbi device. The configuration required for your item is determined by whether it has two mounting holes on the bottom.

How can I install an Orbi Wall Mount Kit on my Orbi device that has mounting holes?

Because the Orbi Wall Mount Kit is compatible with all Orbi WiFi Systems, it must be set somewhat differently depending on the Orbi device. The configuration required for your device is determined by whether it has two mounting holes on the bottom, as illustrated below.

To install a Wall Mount Kit for your Orbi device with mounting holes, follow these steps:

  1. Remove the wall mount cover from the bracket.
  2. Using the two supplied wall anchors, attach the wall mount bracket to a wall.
  3. The wall mount can only be installed vertically on a wall. Install the wall mount vertically, not horizontally or on the ceiling.
  4. Using the two supplied screws, secure the wall mount cover to the bottom of your device.
  5. Connect the wall mount cover to the wall mount bracket.

Your Orbi Wall Mount Kit is now in place.

How can I install an Orbi Wall Mount Kit for my Orbi device if there are no mounting holes?

To install a Wall Mount Kit for your Orbi device without drilling holes, follow these steps:

  1. Remove the wall mount cover from the bracket.
  2. Using the two supplied wall anchors, attach the wall mount bracket to a wall.
  3. The wall mount can only be installed vertically on a wall. Install the wall mount vertically, not horizontally or on the ceiling.
  4. Optional: Adjust the arms of the cradle inward if you have a smaller Orbi gadget.
  5. Using the two supplied screws, attach the cradle to the wall mount cover.
  6. Connect the wall mount cover to the wall mount bracket.
  7. Place your Orbi device in the wall mount’s cradle.
  8. Your Orbi Wall Mount Kit is now in place.

If you are still facing any issue, you can contact us

Frequently Asked Questions

Share This