How to Factory Reset Netgear WiFi Extender – A Quick Troubleshooting Guide

Sep 20, 2023 | Troubleshooting, Blog, How to | 1 comment

Netgear WiFi extender is a useful device that helps expand the range and coverage of your existing WiFi network. It works by picking up the existing WiFi signal from your wireless router and rebroadcasting or extending that signal farther so you can connect devices and access the internet from areas that otherwise would have poor or no WiFi coverage.

Sometimes, you may need to factory reset Netgear extender to restore it back to its original out-of-the-box settings and erase any previous WiFi settings or customizations. Resetting the extender deletes all the settings and effectively returns it to a clean slate.


Reasons to Factory Reset Netgear Extender

There are a few common reasons why you would want to factory reset Netgear WiFi extender:

  • You are having issues getting the extender to connect to your existing WiFi network during the initial setup process. Factory reset Netgear extender essentially lets you start the network connection process from scratch which could resolve any setup problems.
  • You want to connect the extender to a new or different WiFi network. Performing a reset will erase the old WiFi settings and allow you to configure the device for a new network.
  • You are selling or giving away your used Netgear extender. A factory reset will wipe all of your WiFi names, passwords, and other custom settings so the next owner can configure the device themselves.
  • The extender firmware has become buggy or unstable and you want a clean slate to upgrade or reconfigure the device. The reset erases any problematic firmware or driver issues.

Before factory resetting Netgear WiFi range extender, it’s a good idea to try rebooting or power cycling the device first in case that resolves any problems or connectivity issues you are having. But if you still need to hard reset Netgear extender to factory default settings, there are a couple of methods you can use to do this covered later in this article.


Preparing for Factory Reset Netgear WiFi Extender

Resetting Netgear WiFi range extender will erase all of its settings, so it’s important to take a few steps to prepare before performing a factory reset:

  • Back up the extender settings if possible. This will save you time if you need to reconfigure it again later. Check the admin console for a “backup” or “export settings” option.
  • Note down the SSID and password details of the WiFi network your Netgear extender is currently connected to. You will need to reconnect the extender to this same network after resetting it.
  • Have your computer, the Netgear extender, and a power source ready before starting the reset. You will need them to access the extender and run through setup again after the factory reset.
  • Disconnect any devices currently on the extended WiFi network. They will lose WiFi access temporarily during the reset process.
  • Ensure you have enough time set aside to complete the factory reset and reconfigure your Netgear WiFi extender. It can take 15-30 minutes or more to finish the process.
  • Check that you have the default admin login URL ( and access credentials available if resetting via the web interface.

Taking these initial steps will make your factory reset Netgear extender process smoother. Having the WiFi name, password, computer, and devices ready will enable you to reconnect your range extender faster once it has been reset to factory default settings.


How to Factory Reset Netgear Extender Using the Reset Button?

Most Netgear WiFi extenders have a small pinhole reset button located on the back or side of the device. You will need a straightened paperclip or something similar to press this button down. Steps to factory reset Netgear extender using the reset button:

Total Time: 15 minutes

  1. Locate reset button

    Locate the reset button on your Netgear extender. It is usually labeled and found on the back or side panel.

  2. Prepare to press the reset button

    Take a paperclip and straighten it out. You want to ensure you have something narrow but sturdy enough to press the button in.

  3. Press and hold the reset button

    With the extender powered on and operational, press and hold the reset button down using the paperclip for at least 5 seconds.

  4. Wait for reset to start

    Continue holding the button down until the status lights on your Netgear WiFi extender begin flashing. This flashing indicates the reset process has started.

  5. Release the reset button

    Release the reset button once the lights are flashing. The factory reset process will continue and revert the Netgear extender back to its default out-of-box settings.

  6. Wait for the extender to reboot

    Wait for the extender to reboot and restart which could take 1-2 minutes. Do not power cycle the device while restarting.

  7. Reset is completed

    The factory reset is complete when the extender powers back on with default factory settings. The WiFi network name (WiFi SSID) will revert back to Netgear_Ext instead of your custom SSID.

Once the Netgear range extender has finished the reset process and restarted, you can open the web browser and access the setup page to reconfigure the device.

You will need to go through the initial setup steps again including connecting the Netgear extender to your existing WiFi network and customizing the extender’s SSID and password if desired. We’ll discuss this in a later section.


How to Factory Reset Netgear WiFi Extender Using Extender Login Page?

Another way to factory reset Netgear WiFi Extender is using Extender Login Page. Most Netgear extenders can also be factory reset remotely using the admin console in your web browser instead of the physical reset button.

Follow these steps to perform a factory reset on your Netgear extender through the admin login page:

  • Connect your computer to the extender via an ethernet cable or by connecting to the extender’s WiFi network. You want to ensure you have access to the extender’s web admin console.
  • Open a web browser window and type the default admin access URL which is typically or http://<extender’s IP> ( by default).
  • This will open the login page for your Netgear device. Enter the admin username and password if prompted. The default is often just “admin” for both.
  • Once logged into your Netgear WiFi extender’s admin console, navigate to the main settings section. Look for a “Factory Reset” or “Reset to Default” option.
  • The reset option may be under an “Administration”, “Management”, or “System” tab in the main extender setup menu.
  • When you find the reset to the factory settings option, simply click on it and confirm when prompted to start the reset process.
  • The Netgear extender will reboot, erase all settings and customization, and restore itself to its original default configurations.
  • Wait 2-3 minutes for the reset process to fully complete. Do not interfere with the device while it is resetting.
  • Once the extender has finished resetting and restarts, you can reconfigure it by going through the initial setup again.

Connecting Extender to WiFi Network

Once you have factory reset Netgear WiFi extender and it has restarted with default settings, the last step is to connect it back to your existing WiFi network.

To connect your Netgear extender to your home or office WiFi network:

  • First, connect your computer or smartphone directly to the extender’s WiFi network. After a reset, the default SSID is usually Netgear_Ext or something similar.
  • Launch a web browser and type or the default gateway IP address ( This will open the setup page.
  • The setup page will detect your Netgear WiFi extender has been reset and will initiate the getting started setup wizard.
  • Follow the on-screen instructions to connect your extender to your original WiFi router network.
  • You will need to enter your existing WiFi network name (SSID) and WiFi password when prompted by the setup wizard.
  • Position the extender and check the signal strength to ensure you have a good connection. The closer to the router, the better.
  • Once connected to your home WiFi network, you can customize the extended WiFi SSID and password if desired through the setup wizard.
  • Run through the rest of the setup instructions and register your Netgear extender if required.
  • When the setup wizard is complete, your Netgear range extender will be connected to your WiFi router and ready to boost your WiFi reach throughout the home or office.
  • Connect your devices like laptops, phones, and tablets to the new extended network to enjoy the expanded WiFi coverage.

That completes the process of factory resetting your Netgear WiFi extender and connecting it back to your existing home or office wireless network.



In summary, factory resetting your Netgear WiFi extender can help resolve connection issues, wipe settings before changing networks, or reset the device before selling or gifting it.

To factory reset Netgear extender, you can either use the physical reset button on the device or reset through the web admin console. Once your Netgear WiFi extender finishes the reset process, it will restart with a clean slate. The original out-of-box default settings are restored.

You will need to run through the initial setup wizard again to connect the freshly reset Netgear extender to your existing WiFi network. Finally, customize your extended SSID and password as desired once the extender is connected to your home or office WiFi. Then connect devices to enjoy the extended WiFi range.

Factory resetting Netgear extender gives you a simple troubleshooting option to restore functionality and connectivity. Just use the reset button or web interface to reset the device, reconnect it to your WiFi, and enjoy boosted WiFi access.

Last Updated on October 16, 2023

1 Comment

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